Position: Account Manager
Location: Rock Island, IL
Position type: On-site
Salary: $70k-95K
Bonus Structure: In addition to base pay, this position offers a competitive monthly incentive plan that rewards both team and individual success. The incentive includes:
Top performers consistently exceed base expectations with monthly bonus earnings, and high annual performers are eligible for a year-end bonus of up to 1.5x their annual incentive target.
Benefits: Health, vision, and dental insurance; retirement plan; paid training; work/life balance; casual dress environment
Stable and growing company offering career path opportunities
Strong emphasis on culture: respectful, collaborative, and performance-driven
Paid training and ongoing support
Monday-Friday schedule (weekends off)
Work hard, play hard environment
As an Account Manager, you will be responsible for building strong relationships with customers by addressing their transportation needs and concerns. Working under close supervision, you will contribute to sales strategies and collaborate closely with the Carrier Sales team to ensure that freight arrives safely and efficiently. The role focuses on account service, load coordination, relationship management, and performance reporting.
Key Responsibilities:
Acquire loads from customers via phone, email, and load boards
Distribute loads to Carrier Sales Coordinators or Manager
Build and grow customer relationships
Achieve budgets and drive continuous improvement
Analyze and prepare data for RFQs and business reviews
Resolve escalated pick-up, in-transit, and delivery issues
Stay informed on FTL and LTL brokering regulations
Operate within companies internal systems and tools
Required:
High school diploma
Industry experience in transportation or logistics
Strong interpersonal, negotiation, and organizational skills
Ability to thrive in a fast-paced environment
Reliable attendance
Preferred:
Bachelors degree
2+ years of customer-facing logistics experience
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