Are you a pro at juggling multiple chats while delivering flawless customer support? CornerStone Staffing has partnered with a leading education software company to find top-tier chat agents like you—seasoned professionals who thrive in high-volume environments and know how to troubleshoot with speed and precision. If this describes you Apply Now, your experience is exactly what we’re looking for!
Job: Customer Service Chat Agent
Location: Remote (must reside in DFW, TX) | Remote-US
Compensation & Schedule
• $18.00/hour
• Flexible shifts between 7:00 AM – 6:00 PM CST
• 2+ month seasonal project
ROLE IMPACT
This remote-based role supports high-volume, real-time customer interactions via web chat, helping clients resolve technical and account issues swiftly. Success is defined by multitasking efficiency, chat response accuracy, and first-contact resolution rates across multiple digital channels.
KEY DUTIES
• Handle multiple concurrent chats using chat platform software across a high-volume environment
• Provide technical support and account assistance through chat in a professional, customer-focused manner
• Troubleshoot product and connectivity issues and guide users through resolution steps
• Document interactions clearly and accurately in CRM tools
• Escalate complex or unresolved issues to higher-tier support when necessary
MINIMUM QUALIFICATIONS
• 2+ year of experience in high-volume chat or multi-screen customer support
• Proficiency in navigating multiple platforms while maintaining chat flow
• 1+ year chat tech support
• Must reside within the Dallas-Fort Worth metroplex
EQUIPMENT & WORK ENVIRONMENT
• Reliable internet connection and quiet workspace
• Use of dual monitors or multi-screen setup
• Must pass required background check before start
PREFERRED SKILLS
• Familiarity with chat support platforms (e.g., Zendesk, LivePerson, Intercom)
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:
...A well-established Interventional Radiology group in Fayetteville, NC, is seeking a Physician Assistant to join a growing team in a full-time, Monday through Friday position. This is an excellent opportunity for a motivated provider to work in a collaborative, high-performing...
...TalentLogistiX is immediately seeking skilled Commercial Drywall Finishers in the Indianapolis, IN area to join our winning team! We offer steady work , above average wages with weekly pay for those with the skills and knowledge to help our clients achieve...
Federal Reserve Law Enforcement Officer Location Minneapolis, MN (North Loop area) : Company Federal Reserve Bank of Minneapolis The Federal... ...of the Bank. Make apprehensions, participates in subsequent court or administrative processes. Work with employees and the public...
...Job Summary Come for a job and stay for a career! FedEx Ground is part of the rapidly growing warehouse and transportation sector that helps keep America,... ...duties include loading, unloading, and sorting of packages of various sizes. Part time employees work one shift...
Blood Bank Medical Technologist opening at a beautiful facility in the Ocala, FL area MANY different shift options available! Details: full time, permanent position extremely competitive pay excellent benefits Requirements: Lab certification in specified job area...