Axios Professional Recruitment is partnered with a propane energy services client in Western-Central Michigan who is actively looking to hire qualified individuals for a Customer Service Representative career who are ready to start ASAP . The ideal candidate will be able to answer customer inquiries , schedule service and deliveries , and more.
Customer Service Representative Benefits:
• Work with a family-owned company with over 50 years of trusted service
• Serve and support your local community directly
• Competitive compensation
• Collaborative and team-oriented environment
• Opportunity to make a meaningful impact during times of customer need
Customer Service Representative Responsibilities:
• Customer Support – respond to inquiries about billing, delivery, and propane safety
• Scheduling – coordinate delivery and service appointments
• Recordkeeping – maintain accurate and organized customer records
• Resource Coordination – provide customers with assistance resources (e.g., MDHHS)
• Issue Resolution – handle customer concerns with empathy and professionalism
Customer Service Representative Qualifications:
To be considered for the Customer Service Representative position, applicants should:
• Have previous customer service experience, ideally in utilities or energy services
• Possess excellent communication and problem-solving skills
• Show strong attention to detail and multitasking ability
• Be familiar with billing or scheduling systems (preferred)
• Hold a high school diploma or equivalent
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