Massage Therapist Job at Innisbrook Resort, Palm Harbor, FL

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  • Innisbrook Resort
  • Palm Harbor, FL

Job Description

POSITION OBJECTIVE

The Massage therapist is responsible for providing exceptional customer service while providing professional massage and body treatments.

Essential Job Functions

  • Understands and uses universal precautions when providing services. Assesses contraindications of guest that may prevent service from taking place.
  • Maintains the highest level of product knowledge and has complete knowledge of all spa services presently offered.
  • Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices.
  • Recommends products for home use with a minimum service to sales ratio of 25%.
  • Performs all treatments on services’ menu based on current certifications.
  • Suggests to guests other beneficial treatments offered in the spa.
  • Understands the ingredients in products and can explain their benefits to the guests. Answers guest’s questions in a knowledgeable and professional manner.
  • Begins and ends all treatments on time.
  • Works assigned schedule.
  • Ensures that work areas are clean and set according to procedures.
  • Informs Spa Director of product needs.
  • Creates and maintains client cards with treatment notes, when appropriate.
  • Completes all assigned side work.
  • Attends all scheduled meetings.
  • Attends scheduled professional trainings.
  • Completes other duties assigned by the Spa Director.
  • Cleans and disinfects all equipment on a daily basis.
  • Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events.

Education/Experience

  • High School Diploma or GED.
  • Must maintain an active massage license issued by the State of Florida.

Requirements

  • Customer service experience, preferably in a spa.
  • Ability to explain various treatments/services to guests.
  • Excellent customer service skills and work ethic.
  • Efficient, well organized, and able to handle a variety of duties simultaneously.
  • Energetic, enthusiastic and motivational.
  • Professional manner, discretion, and appearance.
  • Excellent verbal and written skills.
  • Strong team player.
  • Must be comfortable with product recommendation.
  • Previous massage experience preferred.

PHYSICAL DEMANDS

  • Ability to lift 25 lbs.
  • Ability to stand or sit for long periods.
  • Awareness of proper body mechanics to prevent injury.
  • Ability to bend, stretch, twist, stoop, kneel or reach with body, arms and/or legs.

WORK ENVIRONMENT

  • Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors.

Must be able to change activity frequently and cope with interruptions

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Job Summary
  • Location
    Palm Harbor, FL
  • Job Type
    Full Time
  • Date Posted
    2025-09-13
  • Expiration date
    2025-10-13