Job Title: Medical Receptionist
Location: Cincinnati, OH 45227
Duration: 10 Weeks (Extendable)
Shift: 5 shifts/week, 8-hour days, 7:45 AM – 4:30 PM
Hourly Rate: $18/hr – $22/hr
Position Summary: We are seeking a detail-oriented and professional Medical Receptionist to manage patient scheduling, physician calendars, and front desk operations in a healthcare setting. The ideal candidate will provide excellent customer service, handle confidential information with discretion, and ensure efficient coordination between patients, providers, and staff.
Key Responsibilities:
Answer and direct incoming calls, route messages, and manage correspondence.
Perform phone system/answering service functions.
Manage physician calendar and coordinate appointments.
Greet and check in patients and visitors; perform registration as needed.
Determine insurance coverage levels and complete required paperwork.
Collect co-pays and outstanding balances; maintain and reconcile cash drawer.
Update patient personal and financial information in compliance with Medicare, state, and federal guidelines.
Verify referrals and complete pre-certifications when necessary.
Scan orders and documents into the Electronic Medical Record (EMR).
Order office supplies and maintain reception area cleanliness.
Support lab orders, diagnostic test scheduling, follow-up visits, and hospital procedures.
Perform other administrative duties as assigned.
Qualifications:
High school diploma or equivalent required.
Previous experience in a medical office or healthcare environment preferred.
Knowledge of insurance verification and billing processes.
Strong organizational, communication, and customer service skills.
Proficiency with EMR systems and Microsoft Outlook.
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