Job Description

Job Title: Learning Support Assistant Company: Legal Intake Pros Location: [Full-Time Remote] About Legal Intake Pros: Legal Intake Pros is a dynamic and innovative company specializing in Intake Optimization for law firms. Our mission is to support law firms in providing exceptional service to their clients by optimizing their intake processes and ensuring compliance with industry standards. We achieve this through cutting-edge technology, expert coaching, and continuous quality control measures. Job Description: As the Learning Support Assistant, you will provide essential support to a professional Intake coach, enabling them to focus on delivering high-quality coaching services to their learners. You will play a pivotal role in managing administrative tasks and ensuring the smooth operation of coaching sessions. Benefits: • Competitive salary and growth opportunities • Opportunities for professional development and growth At Legal Intake Pros, we value diversity, creativity, and collaboration. Join us in our mission to revolutionize the legal intake industry and make a meaningful impact on the success of law firms and their clients. If you are passionate about compliance, quality control, and helping others succeed, we encourage you to apply for the Learning Support Assistant position today! Responsibilities: • Training Plan Management: Maintain client records, session notes, and other relevant documentation in an organized and secure manner, ensuring confidentiality and compliance with privacy regulations. • Research and Preparation: Conduct research on relevant topics and assist in preparing materials for coaching sessions, such as presentation slides, handouts, or reference materials. • Follow-up and Accountability: Help track client progress, follow up on action items from coaching sessions, and provide reminders and accountability support to ensure clients stay on track with their goals. • Administrative Support: Handle administrative tasks such as managing emails, scheduling appointments, and organizing documents to ensure the efficient operation of the coach's practice. • Client Communication: Serve as the primary point of contact for learners, responding to inquiries, scheduling appointments, and providing necessary information about coaching services. • Session Coordination: Assist in organizing coaching sessions by scheduling appointments, setting up virtual meeting platforms, and ensuring all necessary materials are prepared and accessible. Qualifications: • Previous experience as a virtual assistant or in a similar administrative role is preferred. • Excellent communication skills, both written and verbal. • Strong organizational abilities and attention to detail. • Proficiency in using productivity tools such as email, calendar apps, and document management systems. • Ability to maintain confidentiality and handle sensitive information with discretion. • A proactive and resourceful attitude, able to anticipate needs and solve problems independently. • Remote Work Requirements: Must be able to work remotely with a workspace set up at home, be responsive in Slack, Click Up, and Email, have a clear camera for virtual meetings, and be punctual and detail-oriented. About Company: Why Join Legal Intake Pros? At LIP, we value clarity, accountability, and innovation. This is a great opportunity for someone passionate about quality, intake excellence, and helping others improve performance. Join a team that is transforming the legal intake space and contributing directly to law firm growth and client success. Benefits: Unlimited Paid Time Off (PTO): Eligible after six months for vacation, personal reasons, plus 12 paid holidays and a holiday slowdown between Christmas and New Year's.Sick Days: Eligible after six months for illness, medical appointments, or caring for an ill family member.Innovation: Work in a collaborative and innovative environment.Flexibility: Enjoy flexible remote working arrangements.Professional Development: Company-sponsored courses, certifications, and training programs to encourage continuous learning and growth.Team Building Activities: Virtual events, workshops, and initiatives to strengthen team cohesion.

Job Tags

Full time, Remote work, Flexible hours,

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